These terms apply when you use oceerblue.com. By using the website, you agree to these terms. If you do not agree, stop using the site.
CHUNFANG LIMITED operates oceerblue.com.
1. Using Our Website
Use oceerblue.com only for lawful personal shopping. Provide accurate information when ordering or contacting us. Keep your account details and password secure.
Do not damage the website, introduce harmful code, access restricted areas, copy large amounts of content, use automated purchasing tools, or interfere with other customers. We may limit or suspend access for violations.
2. Product Information
We describe products as accurately as possible. Colors, measurements, materials, and appearance may vary slightly due to screen settings, photography, or production methods.
We may correct product information, update descriptions, change availability, limit quantities, or discontinue items without notice. A minor difference that does not affect normal use is not a defect.
3. Orders
Submitting an order is a request to purchase. An order is accepted only after we confirm it can be fulfilled. We may contact you if information is incomplete, an item is unavailable, or an obvious website error has occurred.
We may cancel or refuse an order if the delivery address is unsupported, the product is unavailable, the order appears fraudulent, purchasing limits are exceeded, or fulfillment is not possible. If a canceled order was charged, the amount will be returned to your original payment account.
4. Prices and Promotions
The price at checkout applies unless there is a clear error. Delivery and other charges are shown before you complete the order.
Promotions may have expiration dates, exclusions, minimum purchase amounts, or single-use limits. Unless stated otherwise, discounts cannot be combined. We may cancel a discount obtained through misuse, false information, duplicate accounts, or unfair activity.
5. Shipping and Delivery
Orders are processed and shipped within 1 to 10 business days. Standard delivery takes 5 to 10 business days. These are estimates and may be affected by holidays, customs, weather, carrier delays, or events outside our control.
The final product amount after discounts determines free shipping eligibility.
We ship to most countries, except for countries and regions listed in Section 20 of these Terms and Conditions.
You must provide a complete and accurate delivery address. Costs from incorrect addresses, refused delivery, or uncollected packages are your responsibility.
International orders may be subject to local duties, taxes, or customs fees. These are your responsibility unless stated otherwise at checkout. See our Shipping Policy for details.
6. Returns and Refunds
We accept returns within 30 days of receipt. The product must be unused, in original packaging, and suitable for resale. Contact customer service before returning for instructions.
The return address is 14 Avenue du Général de Gaulle, 94160, Saint-Mandé, France. Confirm the destination before shipping. Pack securely and use a trackable service.
Refunds are processed within 5 to 7 business days after we receive and inspect the return. The refund goes to your original payment account. Delivery charges are not refunded unless the return is due to our error or required by law.
Used, incomplete, damaged, or improperly packaged products may not qualify for a full refund. See our Return Policy for full details.
7. Damaged or Incorrect Products
Inspect your order after delivery. If a product is damaged, defective, or incorrect, contact [email protected]. Include your order number, a description, and clear photos of the product and packaging.
We may offer a replacement, refund, or another solution after review. Damage from misuse, improper care, unauthorized changes, or normal wear is not a delivery or manufacturing error.
8. Intellectual Property
The brand name, logos, photos, descriptions, designs, graphics, videos, and written materials on oceerblue.com belong to CHUNFANG LIMITED or the relevant content owner.
Use the website for personal shopping only. Do not copy, reproduce, publish, modify, sell, distribute, or commercially use content without written permission.
9. Reviews and User Content
If you submit a review, photo, comment, or other content, you confirm it is lawful, accurate, and does not violate others’ rights. You allow us to display and use that content in connection with our website, products, and brand.
We may remove content that is misleading, unlawful, offensive, unrelated, contains private information, or appears to be spam.
10. Third-Party Links
oceerblue.com may link to third-party services such as delivery companies or social media platforms. These services have their own terms and privacy practices. We are not responsible for third-party websites, content, availability, or security.
11. Website Availability and Liability
We try to keep oceerblue.com secure, accurate, and available, but we cannot guarantee uninterrupted or error-free access. Maintenance, updates, technical problems, or events outside our control may temporarily affect the site.
To the extent permitted by law, CHUNFANG LIMITED is not responsible for indirect or unexpected losses from using the website or products. Nothing in these terms removes consumer rights that cannot legally be excluded.
12. Privacy
Personal information is handled according to our Privacy Policy. Information may be used to manage orders, arrange delivery, provide customer service, protect the website, and improve our services.
13. Changes to These Terms
We may update these terms when our website, products, or business practices change. The current version is posted on oceerblue.com. The terms in effect when you place an order apply to that order unless a change is required by law.
14. Contact
Questions about these terms may be sent to [email protected]. Customer service hours are Monday to Friday, 8:00 AM to 6:00 PM, and Saturday, 9:00 AM to 6:00 PM (EST).
Please include your name, order number if applicable, and a clear description of your question.
CHUNFANG LIMITED operates oceerblue.com. Our registered address is 14 Avenue du Général de Gaulle, 94160, Saint-Mandé, France.
15. Governing Law
These terms are governed by the laws of United States. Disputes are subject to the jurisdiction of United States courts.
16. Amendments
We may update these terms at any time without notice. Continued use of the website after changes are posted means you accept the updated terms.
17. Severability
If any part of these terms is found invalid, the remaining provisions remain in effect.
18. Termination
We may suspend or terminate your access at any time if you violate these terms. Obligations incurred before termination continue to apply.
19. Entire Agreement
These terms, together with any policies published on the website, constitute the full agreement between you and CHUNFANG LIMITED.
20. Sanctioned Regions
Our services are not available to individuals or entities in countries or territories subject to sanctions enforced by the United States, the European Union, or other international authorities.
Specifically, oceerblue.com does not provide services, fulfill orders, or permit access from the following: Afghanistan, Algeria, Angola, Belarus, Benin, Bolivia (Plurinational State of), Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Republic, Côte d’Ivoire, Cuba, Croatia, Democratic Republic of the Congo, Eritrea, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Israel, Kenya, Lao PDR, Lebanon, Libya, Mali, Monaco, Mozambique, Myanmar (Burma), Namibia, Nepal, Niger, Nigeria, North Korea (DPRK), Occupied Palestinian Territory, Russia, Somalia, South Africa, South Sudan, Sudan, Syria, Tanzania, Trinidad and Tobago, Ukraine, Vanuatu, Venezuela, Vietnam, Yemen, Zimbabwe, and the Crimea region (including the Donetsk, Luhansk, Zaporizhzhia, and Kherson regions of Ukraine).
Any attempt to access our services or place orders using VPNs, proxy servers, or other workarounds from these prohibited locations is a violation of these terms and will result in immediate account termination and forfeiture of pending transactions.
Contact Us
Questions about these Terms & Conditions may be sent to [email protected]. Customer service hours are Monday to Friday, 8:00 AM to 6:00 PM, and Saturday, 9:00 AM to 6:00 PM (EST). Please include your name, order number when applicable, and a clear description of your question.
Number: +44 07947071720
E-mail：[email protected]
Company Name: CHUNFANG LIMITED
Address: 14 Avenue du Général de Gaulle, 94160, Saint-Mandé, France