Welcome to NOVATECH INTERNATIONAL TRADE LTD. These Terms & Conditions apply when you visit oceerblue.com, browse our products, place an order, or contact customer service. By using the website, you agree to these terms. If you do not agree, please stop using the website. NOVATECH INTERNATIONAL TRADE LTD is operated by NOVATECH INTERNATIONAL TRADE LTD.
1. Using Our Website
You may use oceerblue.com only for lawful personal shopping and information purposes. You agree to provide accurate information when placing an order, creating an account, or contacting us. You are responsible for keeping your account details and password secure.
You must not damage the website, introduce harmful code, access restricted areas, copy large amounts of content, use automated purchasing tools, or interfere with other customers. We may limit or suspend access when these terms are violated.
2. Product Information
We try to describe and display products accurately. However, colors, measurements, materials, and appearance may vary slightly because of screen settings, photography, production methods, or manual measurement.
We may correct product information, update descriptions, change availability, limit quantities, or discontinue items without notice. A small difference that does not affect normal use does not automatically mean a product is defective.
3. Orders
Submitting an order is a request to purchase products from us. An order is accepted only after we confirm that it can be fulfilled. We may contact you if information is incomplete, an item is unavailable, or an obvious website error has occurred.
We may cancel or refuse an order if the delivery address is unsupported, the product is unavailable, the order appears fraudulent, purchasing limits have been exceeded, or fulfillment is not reasonably possible. If a canceled order has already been charged, the amount paid for the canceled products will be returned to the original payment account.
4. Prices and Promotions
The price shown at checkout normally applies to the order, except where there is a clear and obvious error. Delivery charges and any other applicable charges will be shown before the order is completed.
Promotional offers may include expiration dates, product exclusions, minimum purchase amounts, or single-use limits. Unless clearly stated otherwise, discounts cannot be combined. We may cancel a discount obtained through misuse, false information, duplicate accounts, or other unfair activity.
5. Shipping and Delivery
Orders are usually processed and shipped within 1-10 business days from the date of purchase. Standard delivery usually takes 5-10 business days, depending on your location. These are estimates and may be affected by weekends, public holidays, customs, weather, carrier delays, or other events outside our control.
For orders with an actual payment amount below $200, the shipping fee is $15. Orders with an actual payment amount of $200 or more qualify for free standard shipping. The final product amount after discounts is used to determine whether free shipping applies.
We ship to most countries and regions, except Syria, Venezuela, North Korea, Cuba, Iran, Russia, Belarus, Crimea, the Donetsk region, and the Luhansk region. Customers must provide a complete and accurate delivery address. Costs caused by an incorrect address, refused delivery, or uncollected package may be the customer’s responsibility.
International orders may be subject to local duties, taxes, customs fees, or other charges. Unless stated otherwise at checkout, these charges are the customer’s responsibility. Additional details are provided in our Shipping Policy.
6. Returns and Refunds
We accept returns within 30 days from the date you receive the product. The product must be unused, kept in its original packaging, and remain in a condition suitable for resale. Contact customer service before sending a return so that the correct instructions can be provided.
The return address is L220, BEACONSIDE BUSINESS VILLAGE,STAFFORD ENTERPRISE PARK,WESTON . Please confirm the return destination before shipping the package. Returned products should be packed securely, and a trackable delivery service is recommended.
After we receive and inspect the return, the refund will be processed within 5-7 business days. The refund will be returned to the original payment account. Delivery charges may be non-refundable unless the return results from an error by us or applicable law requires otherwise.
Used, incomplete, damaged, or improperly packaged products may not qualify for a full refund. Additional requirements are explained in our Return Policy.
7. Damaged or Incorrect Products
Please inspect your order after delivery. If a product is damaged, defective, or different from the product ordered, contact [email protected] and provide the order number, a description of the problem, and clear photographs of the product and packaging.
We may provide a replacement, return, refund, or another reasonable solution after reviewing the issue. Damage caused by misuse, improper care, unauthorized changes, or normal wear is not considered a delivery or manufacturing error.
8. Intellectual Property
The brand name, logos, photographs, product descriptions, page designs, graphics, videos, and written materials on oceerblue.com belong to NOVATECH INTERNATIONAL TRADE LTD, NOVATECH INTERNATIONAL TRADE LTD, or the relevant content owner.
You may use the website for personal shopping purposes only. You may not copy, reproduce, publish, modify, sell, distribute, or commercially use website content without written permission.
9. Reviews and User Content
If you submit a review, photograph, comment, or other content, you confirm that it is lawful, accurate, and does not violate another person’s rights. You allow us to display and use that content in connection with our website, products, customer service, and brand promotion.
We may remove content that is misleading, unlawful, offensive, unrelated, contains private information, or appears to be spam.
10. Third-Party Links
oceerblue.com may contain links or services operated by third parties, such as delivery companies or social media platforms. These services have their own terms and privacy practices. We are not responsible for third-party websites, content, availability, or security.
11. Website Availability and Liability
We try to keep oceerblue.com secure, accurate, and available, but we cannot guarantee uninterrupted or error-free access. Maintenance, updates, technical problems, or events outside our control may temporarily affect the website.
To the extent permitted by law, NOVATECH INTERNATIONAL TRADE LTD and NOVATECH INTERNATIONAL TRADE LTD are not responsible for indirect or unexpected losses arising from the use of the website or products. Nothing in these terms removes consumer rights that cannot legally be excluded.
12. Privacy
Personal information collected through oceerblue.com is handled according to our Privacy Policy. Information may be used to manage orders, arrange delivery, provide customer service, protect the website, and improve our services.
13. Changes to These Terms
We may update these Terms & Conditions when our website, products, services, or business practices change. The current version will be posted on oceerblue.com. The terms available when an order is placed will generally apply to that order unless a change is required by law.
14. Contact Us
Questions about these Terms & Conditions may be sent to [email protected]. Customer service hours are 8:00-18:00. Please include your name, order number when applicable, and a clear description of your question.
NOVATECH INTERNATIONAL TRADE LTD is operated by NOVATECH INTERNATIONAL TRADE LTD. Our website is oceerblue.com, and our company address is L220, BEACONSIDE BUSINESS VILLAGE,STAFFORD ENTERPRISE PARK,WESTON .
E-mail：[email protected]
Company Name: NOVATECH INTERNATIONAL TRADE LTD
Address: L220, BEACONSIDE BUSINESS VILLAGE,STAFFORD ENTERPRISE PARK,WESTON