NOVATECH INTERNATIONAL TRADE LTD respects your privacy and is committed to handling personal information in a responsible and transparent manner. This Privacy Policy explains what information may be collected when you visit oceerblue.com, place an order, create an account, contact customer service, subscribe to updates, or otherwise interact with our website. It also explains how that information may be used, shared, stored, and protected. This policy applies to information collected through oceerblue.com and related customer service communications. By using our website, you acknowledge the practices described below.
1. Information We Collect
We may collect information that you provide directly to us. This may include your name, email address, shipping address, billing address, order details, account information, and messages sent to customer service. We may also collect information you provide when you submit a product review, join a mailing list, enter a promotion, or complete a form on our website.
When you use oceerblue.com, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages viewed, links clicked, approximate location, and the date and time of your visit. We may also receive information through cookies and similar technologies.
We do not intentionally request sensitive personal information unless it is needed for a specific and lawful purpose. Please avoid sending unnecessary sensitive details through email or website forms.
2. How We Use Your Information
We use personal information to provide and improve our services. This includes processing orders, arranging delivery, confirming purchases, managing returns and refunds, responding to questions, preventing fraud, maintaining website security, and keeping necessary business records.
We may also use information to personalize your shopping experience, understand how visitors use our website, improve products and website functions, and send service-related messages. Where permitted, we may send promotional emails about products, offers, or updates. You may unsubscribe from promotional emails at any time by using the unsubscribe link or contacting [email protected].
We only use information for purposes that are reasonably connected to the reason it was collected, unless another use is permitted or required by law.
3. Cookies and Similar Technologies
oceerblue.com may use cookies, pixels, tags, local storage, and similar technologies. These tools help the website remember preferences, keep shopping carts working, understand website traffic, improve performance, and support advertising.
Some cookies are necessary for the website to operate. Other cookies may be used for analytics, personalization, or marketing. Depending on your location, you may be able to manage optional cookies through a cookie banner, browser settings, or other privacy controls. Disabling certain cookies may affect website functions, saved preferences, checkout, or account access.
4. How We Share Information
We may share personal information with trusted service providers that help us operate the business. These providers may include website hosting companies, order management platforms, delivery companies, customer service tools, analytics services, email providers, fraud prevention services, and professional advisers.
Service providers receive only the information reasonably needed to perform their work and are expected to handle it appropriately. We may also share information when required by law, legal process, government request, or when necessary to protect our rights, customers, website, or business.
If NOVATECH INTERNATIONAL TRADE LTD is involved in a merger, sale, reorganization, financing, or transfer of business assets, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
5. Advertising and Analytics
We may work with analytics and advertising partners to understand website activity and measure the effectiveness of promotions. These partners may collect information through cookies or similar technologies, including pages viewed, products considered, device information, and interactions with advertisements.
We do not sell personal information for money. However, some privacy laws may treat certain advertising or data-sharing activities as a sale or sharing of personal information. Where required, we will provide a way to limit or opt out of these activities. You may also manage certain advertising preferences through your browser, device settings, cookie controls, or the relevant advertising platform.
6. Data Retention
We keep personal information only for as long as reasonably necessary to provide services, complete transactions, maintain records, resolve disputes, prevent fraud, and meet legal or business requirements. Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer needed, we may delete it, anonymize it, or securely store it until deletion is possible.
7. Data Security
We use reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure systems, and limited access to information.
No website, storage system, or method of transmission is completely secure. For this reason, we cannot guarantee absolute security. You are responsible for protecting your account password and for notifying us if you believe your account or information has been misused.
8. International Data Transfers
Because we serve customers in multiple countries and regions, personal information may be processed or stored outside your country of residence. Privacy and data protection laws in those locations may differ from the laws where you live. When required, we take reasonable steps to protect information transferred internationally and use appropriate safeguards with service providers.
9. Your Privacy Choices and Rights
Depending on your location, you may have the right to request access to personal information, correct inaccurate information, request deletion, object to or restrict certain uses, withdraw consent, or request a copy of information in a usable format.
You may also have the right to opt out of certain advertising activities or promotional communications. These rights may be limited by legal exceptions, recordkeeping duties, security needs, or the need to complete a transaction.
To make a privacy request, contact [email protected]. Please describe your request clearly and include enough information for us to identify the relevant records. We may need to verify your identity before completing a request. We will respond within the period required by applicable law.
10. Children’s Privacy
oceerblue.com is not intended for young children, and we do not knowingly collect personal information from children without appropriate permission. If you believe that a child has provided personal information to us, please contact [email protected] so that we can review and remove it when appropriate.
11. Third-Party Links
Our website may contain links to websites, services, or social media platforms operated by third parties. Their privacy practices are controlled by their own policies. NOVATECH INTERNATIONAL TRADE LTD is not responsible for the content, security, or privacy practices of third-party services. We recommend reviewing their privacy information before providing personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy when our services, business practices, or legal responsibilities change. The revised policy will be posted on oceerblue.com. Continued use of the website after an update means that the current version of the policy will apply to future use.
13. Contact Us
If you have questions about this Privacy Policy, the information we hold, or a privacy request, please contact [email protected]. Customer service hours are 8:00-18:00.
NOVATECH INTERNATIONAL TRADE LTD is operated by NOVATECH INTERNATIONAL TRADE LTD. Our website is oceerblue.com, and our company address is L220, BEACONSIDE BUSINESS VILLAGE,STAFFORD ENTERPRISE PARK,WESTON .
E-mail: [email protected]
Company：NOVATECH INTERNATIONAL TRADE LTD
Address:L220, BEACONSIDE BUSINESS VILLAGE,STAFFORD ENTERPRISE PARK,WESTON